AI's Impact on Organizational Ways of Working
Tuesday, October 20 | 10:30AM – 11:15AM
AI is creating real, measurable value inside organizations today — at the individual level, where it is augmenting how people work, analyze, and decide, and at the organizational level, where it is reshaping entire functions and operating models. This session draws on Deloitte's latest retail and consumer products (RCP) industry research to explore where that value is actually being created in the market today. We'll then examine the agentic shift — the move toward AI systems that don't just assist but act autonomously. We'll close with the practical part: the no-regret moves and strategic questions every organization in this room should be working through right now.
Session Speaker
Saurabh Vijayvergia
US Retail AI Strategy and Engineering Leader
Saurabh Vijayvergia is a partner and managing director and a senior AI strategy & engineering leader in Deloitte Consulting’s Retail and Consumer Products (RCP) practice. He leads US Retail AI strategy and engineering intersection for Deloitte. In this role, he partners with and advises CXOs and executive leaders of retail clients on top-line growth, customer acquisition and retention, and bottom-line optimization, by adopting AI-first mindset for business models and operations. With more than 19 years of global consulting experience in the Consumer industry, he focuses on solving his clients' heart of business issues across the retail value chain – including supply chain, merchandizing, store & digital operations, customer service, and enterprise functions. He has delivered several large-scale digital transformation and AI strategy and engineering engagements across North America, EMEA, and Asia Pacific. He has published several industry leading publications at the intersection of RCP and AI.
